Tech Support : "Ok, in the bottom left hand side of the screen, can you see the 'OK' button displayed?"
Customer : "Wow. How can you see my screen from there?"
Tech support : ??????
----------
Tech Support : "What type of computer do you have?"
Customer : "A white one."
Tech support : ?????
----------
Tech Support : "What operating system are you running?"
Customer : "Pentium."
Tech support : ??????
----------
Customer : "I have Microsoft Exploder."
Tech Support : ??????
----------
Customer : "How do I print my voicemail?"
Tech support : ??????
----------
Customer : "You've got to fix my computer. I urgently need to print document, but the computer won't boot properly."
Tech Support : "What does it say?"
Customer : "Something about an error and non-system disk."
Tech Support : "Look at your machine. Is there a floppy inside?"
Customer : "No, but there's a sticker saying there's an Intel inside."
Tech support : ?????
----------
Tech Support: "Just call us back if there's a problem. We're open 24 hours." Customer: "Is that Eastern time?"
----------
Tech Support : "What does the screen say now?"
Customer : "It says, 'Hit ENTER when ready'."
Tech Support : "Well?"
Customer : "How do I know when it's ready?"
Tech support : ??????
----------
The best of the lot
A plain computer illiterate guy rings tech support to report that his computer is faulty. Tech: What's the problem?
User: There is smoke coming out of the power supply.
Tech: (keep quite)
Tech: You'll need a new power supply.
User: No, I don't! I just need to change the startup files.
Tech: Sir, the power supply is faulty. You'll need to replace it. User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command.
Tech support:: 10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up.
Tech: Sorry, Sir. We don't normally tell our customers this, but there is an undocumented DOS command that will fix the problem.
User: I knew it!
Tech : Just add the line LOAD NOSMOKE at the end of the CONFIG.SYS. Let me know how it goes. 10 minutes later.
User : It didn't work. The power supply is still smoking.
Tech : Well, what version of DOS are you using? User : MS-DOS 6.22 .
Tech : That's your problem there. That version of DOS didn't come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes. 1 hour later.
User : I need a new power supply.
Tech support : How did you come to that conclusion?
User : Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of power supply.
Tech: Then what did he say?
User: He told me that my power supply isn't compatible with NOSMOKE.
---------
Hight Of all
customer care officer: I need a product identification number right now and may I help u in finding it out?
Customer: sure CCO: could u left click on start and do u find 'My Computer'?
Cust: I did left click but how do I find your computer?
Customer : "Wow. How can you see my screen from there?"
Tech support : ??????
----------
Tech Support : "What type of computer do you have?"
Customer : "A white one."
Tech support : ?????
----------
Tech Support : "What operating system are you running?"
Customer : "Pentium."
Tech support : ??????
----------
Customer : "I have Microsoft Exploder."
Tech Support : ??????
----------
Customer : "How do I print my voicemail?"
Tech support : ??????
----------
Customer : "You've got to fix my computer. I urgently need to print document, but the computer won't boot properly."
Tech Support : "What does it say?"
Customer : "Something about an error and non-system disk."
Tech Support : "Look at your machine. Is there a floppy inside?"
Customer : "No, but there's a sticker saying there's an Intel inside."
Tech support : ?????
----------
Tech Support: "Just call us back if there's a problem. We're open 24 hours." Customer: "Is that Eastern time?"
----------
Tech Support : "What does the screen say now?"
Customer : "It says, 'Hit ENTER when ready'."
Tech Support : "Well?"
Customer : "How do I know when it's ready?"
Tech support : ??????
----------
The best of the lot
A plain computer illiterate guy rings tech support to report that his computer is faulty. Tech: What's the problem?
User: There is smoke coming out of the power supply.
Tech: (keep quite)
Tech: You'll need a new power supply.
User: No, I don't! I just need to change the startup files.
Tech: Sir, the power supply is faulty. You'll need to replace it. User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command.
Tech support:: 10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up.
Tech: Sorry, Sir. We don't normally tell our customers this, but there is an undocumented DOS command that will fix the problem.
User: I knew it!
Tech : Just add the line LOAD NOSMOKE at the end of the CONFIG.SYS. Let me know how it goes. 10 minutes later.
User : It didn't work. The power supply is still smoking.
Tech : Well, what version of DOS are you using? User : MS-DOS 6.22 .
Tech : That's your problem there. That version of DOS didn't come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes. 1 hour later.
User : I need a new power supply.
Tech support : How did you come to that conclusion?
User : Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of power supply.
Tech: Then what did he say?
User: He told me that my power supply isn't compatible with NOSMOKE.
---------
Hight Of all
customer care officer: I need a product identification number right now and may I help u in finding it out?
Customer: sure CCO: could u left click on start and do u find 'My Computer'?
Cust: I did left click but how do I find your computer?
